Get Help

For emergency support, call:

  • 24 hour crisis helpline, Lifeline 131 114
  • Police or Ambulance 000

Who to contact for help

It might feel scary to take the first step and reach out for help, but it’s actually brave.

Here are some organisations working every day to help people get on the right track. The first one may or may not be the right one for you. Don’t give up, take the courage to call and speak to someone about your concerns today.

Kids Help Line

You can call the helpline any time, for any reason, for free. Kids Help Line phone, web chat and email counselling is available 24 hours a day 7 days a week to kids, teens and young adults of Australia aged between 5–25 years of age.
Chat online 8am-12 midnight
Phone: 1800 55 1800

Counselling Online

Counselling online allows you to communicate with a professional counsellor about an alcohol or drug related concern using text, web chat or email.

This service is free for anyone seeking help with their own drug use or the drug use of a family member, relative, or friend. Counselling Online is available 24 hours a day 7 days a week across Australia.

Information and support

Be informed with the facts, rather than what someone on the street has told you. Learn more so you can support yourself, your family or friends to make choices that are good for you, your buddies and loved ones.

Reach Out

The Reach Out website has information about drugs, where to seek help, how to help a friend. It also has information about many other challenges you may be facing as a young person which can really help get on top of some of the tough parts of life you may be experiencing at the moment.

Cracks in the ice

‘Cracks in the Ice” provides trusted evidence about the drug Methamphetamine. The website has information about staying safe, where to get support and information for family and friends.